
Getting Started
Order groceries online from your local Heinen's! Here's how to get started and select your preferred store.
Adding Delivery Instructions
When placing a delivery order online with Heinen's, you may want to add delivery instructions along with your order.
Selecting a Time Slot
Ready to shop online with Heinen's? Here's how to select a time slot for your online grocery order.
Opting In for Text Message Order Updates
If you'd like to receive text message updates from your Heinen's personal shopper, here's how to opt in. This will help your shopper notify you if an item is out of stock, or your order is complete and on the way.
Adding Shopper Instructions
If you have special instructions you'd like to give to your Heinen's personal shopper, here's how!
Applying Promo Codes
If you have a promo code and would like to use it on your Heinen's online order, here's how!
Adding a Delivery Tip
If you are placing a Heinen's delivery order and would like to add a tip for your delivery driver, here's how!
Entering Payment Details
Shopping online with Heinen's? Here's how to enter your payment details.
